急诊科护士人文关怀实践体验的质性研究

doi:10.3761/j.issn.2096-7446.2026.05.015

中华急危重症护理杂志 ›› 2026, Vol. 7 ›› Issue (5): 602-607.doi: 10.3761/j.issn.2096-7446.2026.05.015

急诊科护士人文关怀实践体验的质性研究

崔梦娇¹(), 陈璐²^,^*(), 黄萍¹, 方方¹, 夏莹¹, 梅天舒¹

¹ 南京大学医学院附属鼓楼医院急诊医学科南京市 210000
² 南京大学医学院附属鼓楼医院护理部南京市 210000

收稿日期:2025-06-03 出版日期:2026-05-10 发布日期:2026-04-28
通讯作者: *陈璐，E-mail：chenlu2020@nju.edu.cn
作者简介:崔梦娇：女，硕士，主管护师，E-mail：2023cmj@njglyy.com
第一联系人：作者贡献声明
崔梦娇：研究设计、数据收集、主题提取、论文撰写；陈璐：研究指导、经费支持；黄萍、梅天舒：研究选题、论文修改；方方、夏莹：主题提取、资料核对

A qualitative study on the emergency department nurses’ experience of practicing humanistic care

CUI Mengjiao¹(), CHEN Lu²^,^*(), HUANG Ping¹, FANG Fang¹, XIA Ying¹, MEI Tianshu¹

¹ Department of Emergency Medicine， Nanjing Drum Tower Hospital Affiliated to Nanjing University Medical School， Nanjing 210000， China
² Department of Nursing， Nanjing Drum Tower Hospital Affiliated to Nanjing University Medical School， Nanjing 210000， China

Received:2025-06-03 Online:2026-05-10 Published:2026-04-28
Contact: *CHEN Lu，E-mail：chenlu2020@nju.edu.cn

摘要/Abstract

摘要：

目的探索急诊科护士人文关怀实践的真实体验，识别促进与障碍因素，推动急诊人文关怀实践发展。方法采用目的抽样法，选取2025年5月江苏省2所三级医院的14名急诊科护士进行半结构式访谈，采用Colaizzi现象学分析法整理、分析资料。结果研究共归纳4个主题：急诊人文关怀实践困境、情感耗竭与自我保护、急诊人文关怀实践驱动力、组织层面赋能需求。结论急诊科护士的人文关怀实践受个体信念及团队支持驱动，但同时面临时间压迫、环境制约与情绪耗竭等多重困境。为促进人文关怀有效落地，需从组织层面系统赋能，破除结构性障碍，切实改善急诊护理中的人文关怀质量。

关键词: 急诊, 人文关怀, 护士, 质性研究, 护理

Abstract:

Objective To explore the experience of emergency department nurses in practicing humanistic care，identify facilitating and hindering factors，and promote the development of emergency humanistic care practices. Methods Using purposive sampling，semi-structured interviews were conducted with 14 emergency department nurses from two tertiary hospitals in Jiangsu Province in May 2025. Data were collated and analyzed using Colaizzi’s phenomenological analysis method. Results The study identified four key themes，including dilemmas in practicing humanistic care in the emergency department，emotional exhaustion and self-protection，driving forces behind humanistic care practice in the emergency department，and organizational-level empowerment needs. Conclusion The humanistic care provided by emergency nurses is driven by their intrinsic values，and team support yet challenged by multiple challenges such as time pressure, environmental constraints，and emotional exhaustion，necessitating organizational empowerment to remove structural barriers and effectively improve the quality of humanistic care in emergency nursing..

Key words: Emergency Department, Humanistic Care, Nurses, Qualitative Research, Nursing

崔梦娇, 陈璐, 黄萍, 方方, 夏莹, 梅天舒. 急诊科护士人文关怀实践体验的质性研究[J]. 中华急危重症护理杂志, 2026, 7(5): 602-607.

CUI Mengjiao, CHEN Lu, HUANG Ping, FANG Fang, XIA Ying, MEI Tianshu. A qualitative study on the emergency department nurses’ experience of practicing humanistic care[J]. Chinese Journal of Emergency and Critical Care Nursing, 2026, 7(5): 602-607.

图/表 1

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急诊科护士人文关怀实践体验的质性研究

A qualitative study on the emergency department nurses’ experience of practicing humanistic care

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