ISSN 2097-6046(网络)
ISSN 2096-7446(印刷)
CN 10-1655/R
主管:中国科学技术协会
主办:中华护理学会

中华急危重症护理杂志 ›› 2025, Vol. 6 ›› Issue (11): 1394-1398.doi: 10.3761/j.issn.2096-7446.2025.11.018

• 综述 • 上一篇    下一篇

护士遭受医疗场所语言暴力现状及应对策略的研究进展

齐建伟(), 刘敏, 蒋婧, 赵庆华()   

  1. 400016 重庆市 重庆医科大学附属第一医院急诊医学科(齐建伟),手术室(刘敏),护理部(蒋婧,赵庆华)
  • 收稿日期:2024-11-22 出版日期:2025-11-10 发布日期:2025-11-04
  • 通讯作者: 赵庆华,E-mail:qh20063@163.com
  • 作者简介:齐建伟:男,本科(硕士在读),主管护师,E-mail:1299807475@qq.com
  • 基金资助:
    重庆市重点专科建设《临床护理》精品建设项目(0203[2023]47号202336);重庆医科大学附属第一医院护理科研创新项目(HLPY2025-26);重庆医科大学附属第一医院援鄂抗疫科研专项(YEZX-07)

Research progress on the current situation and coping strategies of verbal violence against nurses in medical settings

QI Jianwei(), LIU Min, JIANG Jing, ZHAO Qinghua()   

  • Received:2024-11-22 Online:2025-11-10 Published:2025-11-04

摘要:

医疗场所语言暴力已成为亟待解决的全球问题。该文综述了护士在医疗场所遭受语言暴力的概念及类型、现状及应对策略,发现不同国家护士语言暴力发生率高且差异显著、护士主动上报语言暴力事件意愿不强以及护士遭受来自组织内部和外部语言暴力的双重侵害。应对策略主要为利用暴力风险评估工具提升护士暴力先兆识别能力;科学开展暴力预防专项培训,全面提高护士应对暴力的技能;完善医疗机构工作场所暴力法律体系,加大对语言暴力行为的惩处力度。该文旨在提高全社会对护士遭受医疗场所语言暴力的重视程度,为进一步开展干预研究、推动护士执业环境安全提供参考。

关键词: 护士, 医疗场所, 语言暴力, 护理管理, 综述文献(主题)

Abstract:

Verbal violence in medical setting has emerged as a global issue demanding immediate resolution. This article provides an overview of the concept and types of hospital verbal violence among nurses,the current prevalence and coping strategies. It is found that the incidence of verbal violence among nurses varies significantly across different countries,verbal violence incidents occur frequently in medical settings but nurses have a weak willingness to report such incidents actively,nurses are subjected to dual assaults of verbal violence from both within and outside the organization. The coping strategies primarily include utilizing violence risk assessment tools to enhance nurses' ability to recognize early signs of violence;scientifically conducting specialized violence prevention training to comprehensively improve nurses' skills in responding to violence;and improving the legal framework for workplace violence in medical institutions, with increased penalties for verbal violence,to strengthen the punishment of verbal violence behaviors. The aim of this article is to heighten the attention of the entire society to the verbal violence endured by nurses in medical settings and offer references for further intervention research and the promotion of a safe practice environment for nurses.

Key words: Nurses, Hospital Workplace, Verbal Violence, Nursing Management, Review Literature as Topic