基于Kano模型的肝癌术后患者支持性照护需求属性识别与分类研究

doi:10.3761/j.issn.2096-7446.2025.07.002

Abstract

Abstract:

Objective To analyze the postoperative supportive care needs of liver cancer patients using the Kano model，providing a basis for formulating supportive care service measures for postoperative patients with liver cancer.Methods The needs of supportive care were examined in 326 postoperative liver cancer patients from a tertiary hospital in Zhejiang Province from February 2023 to February 2024 using a self-designed questionnaire based on the Kano model. Results Using the Kano model to conduct needs analysis，the supportive care needs of postoperative patients with liver cancer included 9 attractive attributes，12 expected attributes，2 must-be attributes，3 indifferent attributes，and no reverse attributes were found. Conclusion Medical personnel can formulate useful health guidelines by using the Kano model to analyze supportive care for postoperative patients with liver cancer. It is of great significance to improve the quality of life of patients by dynamically identifying patients’ needs and providing supportive care services that meet their needs.

Key words: Liver Cancer, Kano Model, Postoperative Supportive Care, Needs Analysis

WEI Xuefu, WANG Shuo, LU Fangyan, GONG Zhiping, DU Lili. Research on the identification and classification of supportive care needs attributes of postoperative patients with liver cancer based on the Kano model[J]. Chinese Journal of Emergency and Critical Care Nursing, 2025, 6(7): 780-785.

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References 21

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Research on the identification and classification of supportive care needs attributes of postoperative patients with liver cancer based on the Kano model

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