急诊科护士人文关怀实践体验的质性研究

doi:10.3761/j.issn.2096-7446.2026.05.015

Abstract

Abstract:

Objective To explore the experience of emergency department nurses in practicing humanistic care，identify facilitating and hindering factors，and promote the development of emergency humanistic care practices. Methods Using purposive sampling，semi-structured interviews were conducted with 14 emergency department nurses from two tertiary hospitals in Jiangsu Province in May 2025. Data were collated and analyzed using Colaizzi’s phenomenological analysis method. Results The study identified four key themes，including dilemmas in practicing humanistic care in the emergency department，emotional exhaustion and self-protection，driving forces behind humanistic care practice in the emergency department，and organizational-level empowerment needs. Conclusion The humanistic care provided by emergency nurses is driven by their intrinsic values，and team support yet challenged by multiple challenges such as time pressure, environmental constraints，and emotional exhaustion，necessitating organizational empowerment to remove structural barriers and effectively improve the quality of humanistic care in emergency nursing..

Key words: Emergency Department, Humanistic Care, Nurses, Qualitative Research, Nursing

CUI Mengjiao, CHEN Lu, HUANG Ping, FANG Fang, XIA Ying, MEI Tianshu. A qualitative study on the emergency department nurses’ experience of practicing humanistic care[J]. Chinese Journal of Emergency and Critical Care Nursing, 2026, 7(5): 602-607.

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References 23

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A qualitative study on the emergency department nurses’ experience of practicing humanistic care

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