基于Kano模型的早产儿父母养育照护智能平台需求研究

doi:10.3761/j.issn.2096-7446.2026.11.003

中华急危重症护理杂志 ›› 2026, Vol. 7 ›› Issue (11): 1300-1306.doi: 10.3761/j.issn.2096-7446.2026.11.003

基于Kano模型的早产儿父母养育照护智能平台需求研究

李超凤¹(), 方玉琦²^,^*(), 尹转³, 杨小庆³, 石二萍³, 宋晓童³, 杨安³, 王星¹, 熊丽娟³

¹ 长沙市妇幼保健院儿内科长沙市 410007
² 长沙市妇幼保健院护理部长沙市 410007
³ 长沙市妇幼保健院新生儿重症监护室长沙市 410007

收稿日期:2026-01-23 出版日期:2026-11-10 发布日期:2026-11-06
通讯作者: *方玉琦，E-mail：68427478@qq.com
作者简介:李超凤：女，硕士，护师，E-mail：1270136903@qq.com
作者贡献声明
李超凤：构思并设计研究、分析解释数据、论文撰写；方玉琦：对论文的知识性内容作批评性审阅、获取研究经费、指导、支持性贡献；尹转：技术及材料支持、论文修改；杨小庆、石二萍、宋晓童、杨安、熊丽娟：采集资料；王星：论文修改
基金资助:
湖南省自然科学基金项目(2025JJ80511)

Study on the demand for an intelligent parenting care platform for preterm infant parents based on the Kano model

LI Chaofeng¹(), FANG Yuqi²^,^*(), YIN Zhuan³, YANG Xiaoqing³, SHI Erping³, SONG Xiaotong³, YANG An³, WANG Xing¹, XIONG Lijuan³

¹ Department of Pediatrics， Changsha Maternal and Child Health Hospital， Changsha 410007， China
² Nursing Department， Changsha Maternal and Child Health Hospital， Changsha 410007， China
³ Neonatal Intensive Care Unit （NICU）， Changsha Maternal and Child Health Hospital， Changsha 410007， China.

Received:2026-01-23 Online:2026-11-10 Published:2026-11-06
Contact: *FANG Yuqi，E-mail：68427478@qq.com
Supported by:
Hunan Provincial Natural Science Foundation of China(2025JJ80511)

摘要/Abstract

摘要：

目的调查并分析早产儿父母对养育照护智能平台的需求，为进一步制订基于Kano模型的早产儿父母养育照护指导措施及平台功能设计提供参考。方法于2025年5月—10月，采用自行设计的早产儿父母养育照护智能平台需求问卷，采用便利抽样法，选取湖南省7所三级甲等医院的215名早产儿父母进行调查。结果通过Kano模型进行需求分析，早产儿父母养育照护智能平台需求包括必备属性3个、魅力属性8个、期望属性3个、无差异属性1个，未发现逆向属性。结论基于Kano模型的早产儿父母养育照护智能平台需求分析，可明确用户需求属性与优先级，为平台开发、医护指导优化及家庭支持体系完善提供实践依据，对推动早产儿养育照护服务智能化、专业化发展具有重要现实意义与应用价值。

关键词: Kano模型, 早产儿父母, 照护, 需求, 智能平台

Abstract:

Objective To investigate and analyze the demand of parents of premature infants for the intelligent parenting and care platform，so as to provide a reference for further formulating parenting and care guidance measures for parents of premature infants and designing platform functions based on the Kano model. Methods From May to October 2025，a self-designed questionnaire on the parenting and care demand of parents of premature infants was used to conduct a survey on 215 parents of premature infants selected by convenient sampling from seven Grade A tertiary hospitals in Hunan Province. Results Demand analysis via the Kano model revealed that the parenting and care needs of parents of premature infants included 3 must-be attributes，8 attractive attributes，3 one-dimensional attributes，and 1 indifferent attribute，with no reverse attributes identified. Conclusion The need analysis of the intelligent parenting and care platform for parents of premature infants based on the Kano model can clarify the attributes and priorities of user needs. It provides practical evidence for platform development，optimization of medical and nursing guidance，and improvement of the family support system，and has important practical significance and application value for promoting the intelligent and professional development of parenting and care services for premature infants.

Key words: Kano Model, Preterm Infant Parents, Care, Demand, Intelligent Platform

李超凤, 方玉琦, 尹转, 杨小庆, 石二萍, 宋晓童, 杨安, 王星, 熊丽娟. 基于Kano模型的早产儿父母养育照护智能平台需求研究[J]. 中华急危重症护理杂志, 2026, 7(11): 1300-1306.

LI Chaofeng, FANG Yuqi, YIN Zhuan, YANG Xiaoqing, SHI Erping, SONG Xiaotong, YANG An, WANG Xing, XIONG Lijuan. Study on the demand for an intelligent parenting care platform for preterm infant parents based on the Kano model[J]. Chinese Journal of Emergency and Critical Care Nursing, 2026, 7(11): 1300-1306.

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基于Kano模型的早产儿父母养育照护智能平台需求研究

Study on the demand for an intelligent parenting care platform for preterm infant parents based on the Kano model

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