ISSN 2097-6046（网络）
ISSN 2096-7446（印刷）
CN 10-1655/R
主管：中国科学技术协会
主办：中华护理学会
中华急危重症护理杂志

中华急危重症护理杂志 >

2026 , Vol. 7 >Issue 5: 602 - 607

DOI: https://doi.org/10.3761/j.issn.2096-7446.2026.05.015

护士职业发展

急诊科护士人文关怀实践体验的质性研究

  • 崔梦娇 ,
  • 陈璐 ,
  • 黄萍 ,
  • 方方 ,
  • 夏莹 ,
  • 梅天舒
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  • 1 南京大学医学院附属鼓楼医院急诊医学科 南京市 210000
    2 南京大学医学院附属鼓楼医院护理部 南京市 210000
崔梦娇：女，硕士，主管护师，E-mail：2023cmj@njglyy.com
第一联系人：

崔梦娇：研究设计、数据收集、主题提取、论文撰写；陈璐：研究指导、经费支持；黄萍、梅天舒：研究选题、论文修改；方方、夏莹：主题提取、资料核对

*陈璐，E-mail：chenlu2020@nju.edu.cn

收稿日期: 2025-06-03

  网络出版日期: 2026-04-28

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A qualitative study on the emergency department nurses’ experience of practicing humanistic care

  • CUI Mengjiao ,
  • CHEN Lu ,
  • HUANG Ping ,
  • FANG Fang ,
  • XIA Ying ,
  • MEI Tianshu
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  • 1 Department of Emergency Medicine， Nanjing Drum Tower Hospital Affiliated to Nanjing University Medical School， Nanjing 210000， China
    2 Department of Nursing， Nanjing Drum Tower Hospital Affiliated to Nanjing University Medical School， Nanjing 210000， China

Received date: 2025-06-03

  Online published: 2026-04-28

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摘要

目的 探索急诊科护士人文关怀实践的真实体验，识别促进与障碍因素，推动急诊人文关怀实践发展。方法 采用目的抽样法，选取2025年5月江苏省2所三级医院的14名急诊科护士进行半结构式访谈，采用Colaizzi现象学分析法整理、分析资料。结果 研究共归纳4个主题：急诊人文关怀实践困境、情感耗竭与自我保护、急诊人文关怀实践驱动力、组织层面赋能需求。结论 急诊科护士的人文关怀实践受个体信念及团队支持驱动，但同时面临时间压迫、环境制约与情绪耗竭等多重困境。为促进人文关怀有效落地，需从组织层面系统赋能，破除结构性障碍，切实改善急诊护理中的人文关怀质量。

关键词： 急诊; 人文关怀; 护士; 质性研究; 护理

本文引用格式

崔梦娇 , 陈璐 , 黄萍 , 方方 , 夏莹 , 梅天舒 . 急诊科护士人文关怀实践体验的质性研究[J]. 中华急危重症护理杂志, 2026 , 7(5) : 602 -607 . DOI: 10.3761/j.issn.2096-7446.2026.05.015

Abstract

Objective To explore the experience of emergency department nurses in practicing humanistic care，identify facilitating and hindering factors，and promote the development of emergency humanistic care practices. Methods Using purposive sampling，semi-structured interviews were conducted with 14 emergency department nurses from two tertiary hospitals in Jiangsu Province in May 2025. Data were collated and analyzed using Colaizzi’s phenomenological analysis method. Results The study identified four key themes，including dilemmas in practicing humanistic care in the emergency department，emotional exhaustion and self-protection，driving forces behind humanistic care practice in the emergency department，and organizational-level empowerment needs. Conclusion The humanistic care provided by emergency nurses is driven by their intrinsic values，and team support yet challenged by multiple challenges such as time pressure, environmental constraints，and emotional exhaustion，necessitating organizational empowerment to remove structural barriers and effectively improve the quality of humanistic care in emergency nursing..

Key words： Emergency Department; Humanistic Care; Nurses; Qualitative Research; Nursing

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